ASK THE EXPERT

At Moore Services, we are happy to answer all of your questions regarding our equipment and services. As such, this page provides answers to questions commonly asked by our customers. If you have a question, please ask it now using the form below. All questions will be answered via e-mail. If appropriate, common questions and their answers will be posted on this page. Thanks for your interest in Moore Services.

Q: We have a unipress sleever that will not send the sleeves in. When you push the buttons the valve will click but, nothing. Once in a while it will go in four or five times then stop. The computer will time out and give a code 11. The you hit the reset and start over. I have taken valves apart switch sylonoids but nothing helps. Any ideas. Had the local unipress guy work on it and he is at a loss too. Hope you can help!!! Thanks! —Hunter Hay of Geno's Formal Affair from Lexington, KY

A: Error code 11 means "heads open" and "heads closed" read switches are activated at the same time. The switch should have an indicator light on the board you can observe. We have those switches in stock. We have that whole machine in stock as well.

Q: I have a unipress double buck shirt press, model CRDC, and one of the bucks doesn't work correctly. When the buck is in the dress position the vacuum wont work and the arm clamp wont engage. When you press the foot pedal the other buck's arms engage while its in the press position. You have any idea what is causing this to happen? please help! —Nicholas of 108 Cleaners from Omaha, NE

A: That sounds like the body form pressure switch. It cannot be bypassed, although you could swap it out with the main switch as a temporary measure to get running. We have that switch in stock and ready to ship at $33.99. Give us a call and we'll get one out for you.

Q: I have 3 pup steamer set (mushroom) steam leaking constantly from top and make a noise on middle one which is big one. how can i fix it. all the valve works good. —johnnybmin of lakeside cleaners from lakeside,ca92040

A: Usually when a puff iron leaks at the top, the spring is week and needs replaced (part V-345) or the valve seat is worn. The way to start is by replacing the spring. That's done different ways on different versions of the Cissell puff iron, but it's always the same style spring. Call us and we'll set you up with a handfull of inexpensive parts you'll want in order to get the job done right.

Q: Hi, I am currently purchasing equipment from an existing dry cleaners. One item is a dry cleaning machine Hoffman 2010. The owner says it is about 9 years old. However, I have been unable to find it online. The machine is tan and brownish and uses computer cards that it read in the front in order to operate. He also has lots of cissell equipment and I am unsure if it is discontinued as I heard they are out of business. Do you know what year the dry cleaning machine might be? A picture of it is located at http://randlequipment.net/ The guy is selling everything for $5000 and says he is just really tired of the business as he has been in it for 40 years. There are only a couple of good items including the machine. —Tashana Stoudamire of EcoSquad Cleaning Gurus from Chicago, IL

A: Tashana, I cannot tell the actual age of that machine...But I CAN tell you that the machine may be difficult, if not illegal to install in most of the US. Current regulations are very specific with regard to the generation of the machine's design. Call us and we will be happy to bring you up to speed on this...Also, Cissell Manufacturing is now owned by Alliance Laundry Systems. We still have access to a majority of the parts for Cissell's drycleaning machinery. We have quite a bit in stock too.

Q: I need timer for the Cissell make commercial gas operated dreyer.The part no is M 406 ,S9932 ,tu-5842 This is what written on the timer.it is 0-60 minute timer. the dryer is not automatically stopping.So I need to change the timer.Every time I have to come to & remember to open the door ,so Dryer stop.If I replace the timer,then my problem can be solved. —Bhupendra patel of Super8 Motel from Blytheville,Arkansas

A: Mr. Patel We have one in stock. List price is $185.09 each. We can offer you a 10% discount. Your cost would be $166.58 plus shipping. Please call if you would like to purchase. Thank You Alan Lawrence Moore Services (800) 941-6673

Q: I have just fallen in to the handy man job at a dry cleaners and i am having trouble with the equipment i need a manual for a cissell utility model # ci-41-adx ser# 08772244 also had a model # au-42 on a tag just below the large one. thank you for you time josh —josh of bell finish from port townsend

A: We can help you with that. We have most Cissell manuals and many of the parts for that machine.

Q: I NEED A BEARING FOR THE DRUM ON A L28GS30G DRYER. WHAT IS THE PART # AND WHERE CAN I GET IT. —DAN BOGAARD of DUTCHMILL INN from PELLA IA

A: Hello Dan If you are referring to the basket shaft bearing the PN: TU7019 is in stock and available for immediate delivery. The price is $60.91 each and we would offer you a 10% discount. You can reach us at (800) 941-6673 Monday thru Friday 8am - 5pm est. Thank you Alan Lawrence Moore Services Solon, OH 44139 (800) 941-6673 www.mooreservices.info

Q: I HAVE A CISSELL MODEL A PANT TOPPER THAT IS LEAKING WATER. DO YOU HAVE ANY SUGGESTIONS OR IDEA WHAT MIGHT BE THE PROBLEM? —CHRISTY CRIDER of PRINCETON ONE HOUR CLEANERS from PRINCETON, KY

A: That depends where the water looks like its coming from and when it's leaking. Call us at (800)941-6673 and we'll walk you through it.

Q: I need to locate a service manual for a 120 lb dryer mdl.44CD42G. I need the barrell alignment procedures. product No. ABF11062 —william d. higgins of holiday inn grand montana from billings, montana

A: We have that information available. One of our service representatives will be contacting you directly to determine what format you would like that in. Thank you for your inquiry.

Q: I want know what equipment do i need to install a profesional dry cleaner a how much money do i need —Mario Esquer of Esquer Dry Cleaner from Calexico, CA

A: Simple question, complicated answer. Moore Services has built dozens of drycleaning plants over the years, and no two of them are exactly the same. Each operation was tailored to our customer's needs and their specific market. Store sizes can start at as little as 1000 square feet. The largest we have constructed was a production facility in excess of 15,000 suare feet, which supplied drycleaning to 10 different delivery trucks. So to answer your question: What do you have in mind?

Q: Solon, Hey! moved here from Akron last September. Have an EPSO Dry 30 SLG/MP dryer at our motel. Having burner fault issues daily and think it is the RAM Electronics Corp controller unit. Trying to track down a part supplier. It shows a 1060-891 number. Any ideas? Ken —ken larson of All Mountain View Inn & Suites, LLC from estes park, CO

A: Ken, That would be an "Ipso" dryer, we believe. RAM spark ignition kits are common parts we always stock, but we need the complete serial number from the dryer to insure we supply you with the correct part. Thanks for contacting us! Do you miss the Ohio humidity yet? -Jerry M.

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